Managing workplace complaints and issues is often complex and can present challenges, which can at times lead to the need to conduct independent investigations. Often, prior experiences in these engagements have not all met with expectations, leading to significant consequences for the individual, the workplace and the organisation.
OCM brought together a panel of experts with experience across the public sector and private enterprise to help you navigate the necessary details and strategies, to effectively manage independent investigations.
Our experienced panel included, OCM National Partner in Workplace Conduct and Risk, Nick Iorfino and OCM Principal, Catherine Geenty (Former Internal Ombudsman, Wollongong City Council). Nick and Catherine were joined by Ashurst Partner in Risk Advisory, Tony Morris.
During the webinar we examined:
- Three key aspects to an independent investigation: time, quality and resources
- Crucial steps in determining when to conduct an independent investigation, how to establish the scope to meet expectations, and support the principles of procedural fairness
- Complexities associated with reporting, managing conflicts of interest and objectivity.
Watch the webinar recording here